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Monday, July 13, 2009

Online buyers confused over security, research shows (ComputerWorld HK)

People are increasingly dependent on e-commerce sites, but they do not have a good understanding of online security. That is the key verdict of new research, which found 70 percent of online buyers blame themselves for security problems, but keep on buying. Under a quarter blamed the website or technology for security issues, according to the report 'Online security: a human perspective', commissioned by Oracle and conducted by consultancy Foviance. Some 550 people were interviewed. The report highlighted issues over consumers' understanding of security, stating that perceptions were "press-led". They had "no desire" to learn more about IT security, and unrealistic expectations about their rights if their security is compromised, it said.

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